Experience Holidays are a wholly independently owned and run Holiday Company, fully bonded through the Civil Aviation Authority ATOL scheme for your protection. We are also members of the Worldchoice Consortium. Our experience in the world of travel spans several decades, covers many thousands of miles travelled, hundreds of properties inspected and attractions and activities tried and tested. We are real people at the end of the phone (in Sussex) with a passion for travel. You are welcome to visit our offices to discuss your holiday arrangements with one of our team on a one-to-one basis. We also make a great cup of real coffee.
Our mission statement is quite simply to help you to have the best possible holiday, not only to meet your expectations, but to exceed them. To find the best itinerary for you, to act at all times with honesty and integrity and to send you on a holiday that we are proud to have arranged.
We can and will –
Answer the phone promptly and efficiently – usually within a couple of rings. If for any reason we are not able to answer the phone, a short answerphone message will cut in, inviting you to leave your name and number. We will call you back quickly Find the best flight price available and offer you alternatives Book airport lounges for each and every customer all over the world – if you’d like that little added extra luxury
Responsible Travelling/Eco Tourism
This is very much a topic that is high on some people’s agenda, and not just with those going on holiday. We are seeing more and more of our suppliers rightly and proudly making us aware of their contribution in limiting the damage to their environment. Indeed, they are very aware of the benefits that good tourism can bring to their communities, which in turn helps everyone appreciate the need to protect the land, flora and fauna in which they live.
We do not pretend that all our suppliers have gone green over night, but it is a fact that more are making the change to a greater or lesser degree. This applies to the individual B&B as well as the bigger tour operators.
Nor does taking the environment in to account necessarily mean that it will cost the traveller more. By buying local produce or employing local staff, costs have been cut allowing this to be passed on.
If you would like this to be taken into account when booking your holiday with us, just let us know and we will do our best to offer you a ”green” holiday.
Meet the team...
Peter and Jackie Appleton
Peter and Jackie are the owners of Experience Holidays, both were born and bred in Sussex, and continue to live on our family dairy farm in heart of the Sussex countryside. Jackie’s career has been in the travel industry from school, apart from a break to have a family – their three children are now adult (well almost in the case of the youngest). Her passion for travel originally grew from the wonderful stories told by her favourite Uncle – who followed a career with the original Peninsular and Orient Steam Navigation Company (P&O)! Peter runs the family dairy business, but is an active Director and background management guru for Experience Holidays. Peter’s passion for travel stems from two years away from home in his late teens, travelling the world on a shoestring. He worked in both New Zealand and Australia before returning home overland via South East Asia, the Himalayas, India, Afghanistan and Iran.
Yvonne joined Experience Holidays in the summer of 2010.
With 18 years working in the travel industry as a retail travel agent she has an enormous wealth of experience in all types of travel arrangements and is quickly expanding her knowledge of our specialist areas.
Yvonne is the most local of all our staff – when the snow comes, it is she who will man the phones – no excuses, she can walk to work!
Her most recent holiday took her to Las Vegas and the Canyonlands – surprising us all on her return having got married whilst in Las Vegas! In October she headed off to Botswana on her first visit to Africa. She has recently returned from a winter trip to Western Canada where she tried and tested out several superb ski resorts.
Heather joined Experience Holidays in 2003. As part of her training for the Company she has travelled extensively in Canada, America, New Zealand and Australia. Her passion for travel started when she was 18 and travelled independently across America from coast to coast. On her return to the UK she joined the travel industry and over the last 16 years has been a reservations agent for British Airways, an overseas holiday representative and an air hostess. She is able to offer advice from all angles of your holiday!
Peter made his career with one of the major High Street banks, but changed course a little later in life to join us at Experience Holidays. He was born and raised in Africa, and has a passion and knowledge that is second to none for East and Southern Africa. He is widely travelled through the Southern parts of Africa, in fact, if he’s not in the office, he’ll usually be found searching out a new route through the depths of Namibia – his particular favourite.
Angie joined us in 2009 with 8 years experience in the industry and 2 years studying an AVCE in Travel and Tourism at college. Married just last year, she spent her honeymoon in South Africa and is now a complete safari convert. Her other favourite destinations include Hong Kong, New Zealand and Fiji. She also loves to incorporate adrenaline inducing activities such as bungee jumping and sky diving. Last year she travelled to Colorado and Alaska. Earlier this year, she visited Australia, specifically Sydney and southern Queensland, both of which she loved. She recently arrived back from a holiday to the Californian coast and Las Vegas – enjoying the stunning coastal scenery and a trip to Alcatraz especially.
Vicki joined Experience Holidays in August 2011 to support the administration team. Previous experience included working for Peter and Jackie in their farm office since 2005 and she now brings her wealth of skills and expertise to the travel industry. Though she has not travelled much to date, she is keen to get the bug and start packing her bags.
Helen joined Experience Holidays in January 2007 after 18 years working as a secondary school physics teacher. Enjoying the change, she now looks after the accounts and administration and also oversees our USA and Alaska product. She loves the great outdoors and enjoys walking especially in the mountains. One of her favourite places is Yellowstone; she has recently there for a winter holiday.
Registered Office: 1 Town House Garden, Market Street, Hailsham, Sussex BN27 2AE. Company number 851546. VAT 191184166